CUSTOMER EXPERIENCE
Listen to your data and identify the key moments in your customer relationship. Boost your cross-selling by leveraging your customer history. Increase customer loyalty by performing the right retention action at the right time. Maximize the potential of each client.
360° Customer View
Make informed decisions in a record time, adjust strategies and tactics to the actions of competition, and intercept customer patters in almost real time.
Read moreLead generation
Use TIMi to create “Propensity to buy” model for B2C and B2B applications. “Customer Acquisition” models, “Cross-selling” models, “Up-selling” models and “credit appetite” predictive models.
Read moreChurn models
Detect the “churners” and prevent them from leaving, Find out the value of the ranking generated with TIMi compared to other solutions.
Read moreCustomer-Life-Time-Value forecasting
A more advanced form of churn model. Predict the probability that a given customer moves from the “normal customer state” to the “churned customer state”.
Read moreNext Best Activity/Offer/product
Next-best-action marketing considers the different actions that can be taken for a specific customer and decides on the ‘best’ one. These kinds of models are a special case of the classical “propensity to buy” model.
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