Pricing
Simple, transparent pricing.
Flexible licensing designed around your infrastructure, usage, and business needs. Pick where TIMi runs, then the pack that fits.
Entry fee
None
Users per machine
Unlimited
Latest updates
Included
Step 1
Choose where TIMi runs.
TIMi runs on a shared cloud, on a laptop or PC, or on your own server. Pick the infrastructure first, then the pack.
Shared cloud
Available packs
- Cloud Plan (name TBD)
Laptop / PC
Available packs
- Lite*
- Starter Pack
- Business Pack
Server
Available packs
- Pro Pack
- Expert Pack
Step 2
See what each product adds.
Anatella is in every pack. Kibella is in every pack except the shared cloud plan. Modeler and Stardust come with the Business Pack (laptop / PC) and the Expert Pack (server).
Anatella
ETL and data. Included in:
- Cloud Plan (name TBD)
- Lite*
- Starter Pack
- Business Pack
- Pro Pack
- Expert Pack
Kibella
Self-service BI. Included in:
- Lite*
- Starter Pack
- Business Pack
- Pro Pack
- Expert Pack
Modeler
AutoML. Included in:
- Business Pack (no model export)
- Expert Pack
Stardust
Segmentation. Included in:
- Business Pack
- Expert Pack
Step 3
Pick your pack.
Request a quote for the pack that fits. Every deployment is different.
Shared cloud
Cloud Plan (name TBD)
Anatella
Laptop / PC
Lite
Anatella
Kibella
Level 1 support, no orchestrator.
Starter Pack
Anatella
Kibella
Business Pack
Modeler (no model export)
Anatella
Kibella
Stardust
Server
How licensing works
Clear rules, no surprises.
The principles that apply to every pack.
Licensing under the EULA
Free licence for eligible organizations
Resellers and consulting firms
A quote built around your deployment
Support
Support and assistance
User guides in PDF format, an online help system and a forum are included with TIMi.
In addition, there are two levels of direct support:
Level 1Support
- Email support
- Incident analysis: 1 / month
- Cosmetic bug fix: Next release
- Critical bug fix: 10 business days
- New features forum access
- User forum access
- On-site TIMi consultant: €1,500 / day*
* Travel and accommodation expenses are not included.
Level 2Support
- Phone support
- Email support
- Expert chat
- Incident analysis: Unlimited
- Remote assistance
- Cosmetic bug fix: 3 weeks
- Critical bug fix: 5 business days
- New features forum access
- User forum access
- On-site TIMi consultant: €1,500 / day*
* Travel and accommodation expenses are not included.
HotlineSupport
Monday to Friday, 9am to 5pm, Belgian time (GMT+1), for most common questions.
TicketsSupport
For advanced technical queries, please use the online support form. In the event of a critical error, please describe the problem in detail: the clearer the description, the quicker the error can be reproduced and rectified.
Training
Build your TIMi expertise.
Training sessions are available upon request and are billed separately. Pricing depends on the selected training program, level, and duration.
AnatellaETL & Data
- Basic: ½ to 1 day
- Advanced: 1 to 2 additional days
ModelerAutoML
- Basic, beginner: 2 to 3 days
- Basic, experienced with another tool: 1 to 2 days
- Advanced: 1 to 2 additional days
StardustSegmentation
- Basic: 1 day
- Advanced: 1 additional day
Practical informationTraining
- Maximum 5 participants per session
- Training takes place at your premises
- A room with a video projector is required for connection to the trainer’s workstation
Total cost of ownership
A solution with no licence fees may seem cost-effective. In reality, most of the costs lie elsewhere:
- the time spent by external consultants on building and maintaining the analytics pipeline
- staff training: it often takes several months before a new user can work independently
- infrastructure costs, which seem low at first but rise rapidly
Free license
Eligible for a free licence?
TIMi covers all or part of the licence cost for NGOs, academic institutions, resellers and micro-businesses/start-ups, subject to eligibility criteria.
Get started
Try TIMi, or talk to us
Download the free trial and test TIMi on your own data, or request a quote sized around your deployment.
