CUSTOMER STORY | RETAIL

Carrefour Magic List fills the shopping basket in one click

Filling a cart is a time-consuming task for online shoppers and often leads to abandoned sales. The Magic List fills the basket automatically, directly from the webshop.

OVERVIEW


The challenge.

A simpler shopping experience, to sell more online.


A tedious task

The time-consuming process of filling carts often leads to abandoned sales and lower website engagement.


Digital growth

The need was a solution that simplifies shopping and drives growth of the digital channel.

SOLUTION


What was done.

A basket filled automatically from the customer history.

One click

The Magic List automatically fills the shopping basket with one click, directly from the webshop.

Optimized products

Products are optimized according to the customer buying habits, margins and available quantities.

Anticipation

Based on the average time between two purchases, it anticipates the needs of the customer.

RESULTS


What changed.

A personalized basket, without effort for the customer.

Objective

Automatically fill the basket from the webshop in one click.

Personalization

Each list follows the habits of the customer.

Business rules

Margins and available quantities are taken into account.

USE CASES BEHIND THIS STORY


Read the method.

Next Best Offer

Icon illustrating Next Best Offer

Rank the offers each customer is most likely to accept, with the reasons why.

Read more

Cross-Sell Prediction

Icon illustrating Cross-Sell Prediction

Find the customers most likely to buy a complementary product, and why.

Read more

SEE FOR YOURSELF


Test it on your own data.

Run TIMi on your own data with a free trial, or talk to us about your case.

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